Web safe provides ultimate protection when using the internet. Click: Web Safe. Faced with this you can change the. Open a search engine of your choosing. Plug your device into a power source and connect to the internet with WiFi to avoid eating into your data allowance. 1. --. 8. Navigate to the My services drop-down menu and click View HomeSafe settings; Turn Kids Safe Off. This is a workaround for when Child Safe & Virus does not or cannot be turned off. QuickStart, set up and connections. If you changed the computer's network settings to use any Public DNS does that re-gain access. on 18-07-2023 17:59. Joining in. Qurento. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. I do not work for VM. Apps and technology are changing quickly, and it can be hard for parents to keep up. 8 and 8. 1 Kudo. It's the same for virus safe and child safe. com under Blocked Websites. OpenDNS provide instructions here :. If you don't mind, I will need to send you a private message. that you are wishing the adjust the Parental Controls of a mobile phone's data service ?Regrettably the Child Safe issue can only be resolve by Virgin Media but a temporary workaround is to use an alternative DNS that provides similar or better protections, for example: Home Internet Security | OpenDNS. QuickStart, set up and connections. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Samsung Emergency Mode. How to turn on Child Safe. Bypass Child Safe. Networking and WiFi. Here are our top tips to help you on your way. Chose whose device you would like to protect. Re: Can’t access web safe in Switched On Families Tuesday can you please tell if my website is block by websafe in Security matters Sunday Child safe mode is not turning on in Security matters 2 weeks ago Remember that parental control settings are only one part of online safety. Please advise. Enter your PIN to set up. I go into settings and it says child safe is on, I’ve tried toggling it on and off and blocking specific websites but nothing. I have confirmed this via phone call with virgin media. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Just sign in to My Virgin Media and change your settings. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. Luckily, Internet Matters and Virgin Media are on hand with a plethora of handy tips to keep your devices, and theirs, as safe and secure as your grandmother’s recipe book. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. Child safe is on under account settings -> online security. It's a basic site built on a Wix template - I'm concerned that potential customers are getting blocked too. I have it enabled on the Virgin Media page. Regards. Open Advanced settings. Browse Virgin Media Virgin Media Community. Use a free web proxy and enter Use the Get Magnet Link site. Child Safe is an additional feature to Web Safe that enables the account holder to block sites that they consider inappropriate for the family or children. ' The child safe settings are on and correctly configured. 220. Click: My Apps. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. Options. This video is about how to use any website that has been blocked by Virgin Media. 48. 222. Go to the F-Secure section of the mobile section on the website and click on ‘try it now’. Virgin Media's password policy is: 8 to 64 characters. on 27-08-2023 09:39. Tap Install Now. 222. 8) and this will bypass the websafe filter. Switched On Families. Account settings ; Welcome to My Virgin Media. Go to 192. Turning on, or off, Child Safe protection based on your. 222. Virgin Media takes online safety seriously. Sign in . Log in to My Virgin Media. on 17-02-2023 16:14. I am not on any VPN. Account - Cable. You don’t need to be a web wizard to know how to take care of your kids online. Manage Your Account. To remove. Why do they have a webpage that for changing the web safe and child safe settings that doesn't work. Login in the the Virgin Media online account and try the to enable websafe. The website is settings are saved and I have rebooted the Virgin Media Hub. Regards NathanBypass Child Safe & Virus Safe. Want to set up parental controls on Stream from Virgin Media. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Switch to eBilling and save yourself £21 a year. Select Settings. Log in to your Virgin Media account. It’s FREE for the. 3. Used to work fine and now doesn’t work at all. Any website unsuitable for children is blocked by default. For XBOX or Playstation: modify the network settings and specify the DNS manually as the OpenDNS or Google DNS numbers from above. Try computers with Cisco’s OpenDNS using 208. . Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. Account - Mobile. Currently the child safe settings are completely inactive at my home - this is a child safety issue and should have been fixed far more quickly than this. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. Hi, The main reason I joined up is that I cannot enable Web Safe/ Child Safe. Click on Plan and device. 168. Thanks for your first post and welcome to our Community. 67. Manage Your Account. Usually, it's best to either copy and paste the address in the field or make the changes via your hub settings page (more on how to access your hub settings can be found on this link - bottom of page). The research shows that over half of parents (57 per cent. Try with OpenDNS using 208. However, it seems to have stopped since a few days ago. 168. It may take up to 24 hours for the change to be. Switched On Families. 5. Discover the web for yourself. Go to Settings > General, then tap Software Update. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. need help the my account just doesnt work and i cant sign in to change any settings please help i only got this service like 4 days ago might cancel if i cant get this fixed soon. This means I cannot restrict content available to my kids. Please do call us on 150 / 0345 454 1111 and we'll be. Account - Cable. I'm sorry to hear you're also experiencing issues with the Child/Web Safe settings on your account. I have web safe switched off but still certain sites wont load. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. It is easy to change the settings – the following steps take you through the process: Visit the Virgin Media Parental Controls area in My Virgin Media. How to turn off parental control on Virgin Media TV. I've reset browser and cleared cookies. Child Safe switched OFF but blocking sites. Please can you look into my settings from your side too. We would like to show you a description here but the site won’t allow us. Bypass Child Safe. VPNs we tested to unblock various forbidden resources. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Sign in to My Virgin Media a. Are you still needing your Virus Safe settings amended? If so, let me know and I'll be able to help - 5369501. Child Safe is best turned OFF & kept OFF ! When ON it will prevent access to Office VPN, Zoom + Teams & the like, a wide range of Social Media, many TV Streaming & Catch Up services, many commercial websites etc etc. Networking and WiFi. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. Tuning in. 2. Manage Your Account. I just want to turn on the standard Child Safe functionality. ###. ExpressVPN — Best Overall Virgin Media VPN With Superfast Speeds for Uninterrupted Connections. Then click on Manage services. 222 and. 222. Users can customise who can see this in settings. From blocking unwanted calls to keeping young children safe online, this guide looks at the security settings offered by Virgin Media for all your devices. Enter your PIN. 220If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. 8. 67. 2. Although both apps are safe for kids to use, it’s still worth reviewing and monitoring your child’s profile from time to time. Re: Websafe settings no longer having effect. I contacted support and they turned off the child safe setting but it's the virus safe I needed to be turned - 5369501. We'll go over how to set up the filter, what. com, minecraft. Clear searchVirgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. 222 and 208. The Web Safe settings ( Child Safe / Virus Safe ) affect the internet connections & WiFi from your VM Hub, we have assumed this is what your are wishing to control. Clear search Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. Working hard to help connect the nation, shop our offers and order online. 8. Your Virgin TV PIN. Alternatively, you can call 0345 6000 789 using your child's Mobile phone so that you can activate the parental controls. 220. I tried with Ope. You will be prompted to enter your PIN Number. For best. Hi @Jackpic, Thank you for your post and welcome back to our community forums. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network. Luckily, Internet Matters and Virgin Media are on hand with a plethora of handy tips to keep your devices, and theirs, as safe and secure as your grandmother’s recipe book. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. Logging into the hub 5 router page there's no option to add any sites to block. 67. Set up and change your Direct Debit details. Go to the URL of a proxy site. Social media guides. 168. 1. Childsafe off but still blocking sites. Children's experiences online are unique and constantly changing. By turning on and opting in to Child Safe, Virgin Media will block the following unsuitable. Ensure that all options are ON and turned up. Select “Advanced Settings” and confirm you want to see them by clicking “Yes. SpeedQuickStart, set up and connections. 222. . To run the troubleshooter: Under “System and Security,” click “Find and fix problems. Your eBay page should then load OK wrote: Hello dear, I have the same issue and so far I'm using my mobile network which is Virgin as well. We give all our customers a complete, market leading security package called Virgin Media. Tap Parental Controls and select the setting to “off” to disable parental controls. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. Virgin Phone Switchover. Navigate to the My services drop-down menu and click View HomeSafe settings; Turn Kids Safe Off. Child Safe is an additional feature to Web Safe that enables the account holder to block sites that they consider inappropriate for the family or children. . on 05-04-2023 13:11. com to Child Safe's lists of allowed websites; manually set an alternative DNS on device, for example Quad9 | A public and free DNS service for a better security and privacy; disable Child Safe on home. Use parental control software and consider using filtering options, monitoring. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. 222 and 208. All Virgin Media customers can get F-Secure SAFE and protect up to five of the family’s smartphones, tablets or computers. A list of Age Ratings options will appear on the screen. Within the app itself, there are two settings that can provide a pointer. Sorry to hear you're having issues with changing your web-safe settings online, we're here to assist with those. It'll help to protect any device that's connected to your Virgin Media home network to keep you, your family and your gadgets safe. Here’s how to do it in a few steps: Go to Settings and tap Screen Time. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. This is a workaround for when Child Safe does not or cannot be turned off. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Internet service providers have an obligation to protect families from inappropriate online content, too. 1. 67. That is strange, it would appear that the setting is on based on this but as you've mentioned, this isn't the case from your side. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. Try with Cisco’s OpenDNS using 208. 222 and 208. 0. 100. Try ExpressVPN >. Enhance your online life. Tuning in. Sorry to see you've been having issues saving your Child safe settings. Parental controls block websites and applications that you think are unsuitable for your child. 0 Kudos. Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. That said, the more you know about the web, the better understanding you. Open any browser and, in the address bar, type Virgin Media IP address — 192. These abusive images are then downloaded and passed round school on phones. If you change the computer's network settings to use any Public DNS does that re-gains access. run the Standard test and confirm the. Virgin media please advise how to correct this. Hi csmitherman, thanks for the message and welcome back to the forums. My Virgin Media App. This looks like a wider Virgin Media issue but I’d be delighted if someone knows of a fixFWIW Child Safe of recent seems to lack stability with posts on the forum noting:. In the meantime consider try the old site page Web Safe Settings to see if that allow you to achieve what you want. com under Blocked Websites section and then select Add. I can not get websafe/child safe to work on any device. It works now. We’ve covered what controls we offer and how to access them in this article. Security matters. This is the same message that I get from numerous sites. We would like to show you a description here but the site won’t allow us. This problem has been running for over 2 months now. I tried to check the AS name as advised on the forum , here is what I found. From checking the system, you'll need to log in to your online account - virg. I`ve contacted support 4 times, they try and cant and raised two tickets with IT support but still nothing. As Matthew_ML previously stated these default / factory settings can be changed:. Browse Virgin Media Virgin Media Community. Reply. But checking 1. Virgin Media and O2 ; Keeping children. Security matters. Try setting the DNS on you device manually, and use Google's DNS servers as a test. C-041222776 on 5/12/2022, said to go to Child Safe and enable it despite me having said this was not working. 100 and. Click Here to learn more about how we use cookies. See. Go to Account Settings >> Online Security >>> Websafe >>> Child Safe ( Off / On ) 1 Kudo. It may take up to 24 hours for the change to be. You see a prompt asking if you are sure. My Virgin Media app. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. Click Apply. Find out everything you need to know about choosing the right broadband, creating a fully functional smart home, and more importantly how to fix any WiFi issues and stay safe when you’re browsing. 168. Controls & Settings guide. select Save changes and confirm changes are saved as. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media, Office VPN, online Games etc etc. Safe remote learning hub. - 5157648. Social media guides. For Android: Settings >> Connections >> More connection settings >> Private DNS. 2. on 09-09-2023 11:35. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereon 10-10-2022 10:23. Options. Account holder's date of birth. If you watch shows through apps through Stream, such as Netflix or BBC iPlayer, they may have their own PIN or Parental Control settings. on laptop and moibile, including private browsing. It may take a few minutes for the block to be disabled. 222 and 208. Hi Forum team, I'm having the same issue with my site - which is hosted via Wix. When I do try to send emails I get a bounce back that says:'Connections from your IP ###. There's no firewall settings that I can see, and. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Parental controls block websites and applications that you think are unsuitable for your child. My virgin Mobile account allows you to manage your virgin mobile services. Networking and WiFi. 8. When choosing a username on any site, make sure they pick a nickname and not their real name. IP address 192. 0. In the ‘Web Safe’ section, select ‘Change Settings’. Forum; Apps. We give all our customers a complete, market leading security package called Virgin Media. This is a workaround for when Child Safe & Virus does not or cannot be turned off. Forward fraudulent texts to Virgin for free on 7726 and they will look into them. If so, just log-in as existing user! 4. We would like to show you a description here but the site won’t allow us. At Virgin Media, we pride ourselves on our parental controls. on 05-01-2023 17:27. Go to your browser settings and click Advanced settings. SpeedInstagram stipulates that its users have to be 13 years old before they are allowed to create an account. Despite this, Certain websites are still being blocked with the virgin media message that my child safe options are blocking the site. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. Web Safe. -- I'm a Very Insightful Person,. 222. Sorry to hear that your child safe is not blocking unsuitable websites. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereI have Child Safe turned on on my account, but none of the boxes (gambling etc) are selected. saved changes reverting without obvious cause. Changing network settings to use any Public DNS should re-gain full access for the device. Just bear in mind this would reset everything. Selecting My apps. Enter your credentials and press OK to log into the router settings menu. - 5083340. co. Follow these steps: 1. 8. I'm going to send you a private message, so we can look into this for you. Cleanhands50. I’ve done a pin reset on the router, but nothing, I’ve checked the “AS name’ at 1. Sorry to hear you are having an issue with the websafe settings. Abdelmonem. Stay safe online. February 7, 2023. You can manage the Child Safe settings for your family in the Account Settings section of My Virgin Media. 67. Options. . Security matters. Is it possible that the OP's public IP address changed at or around the time the Child Safe DNS ceased to function ? Could it be that Child Safe DNS perhaps works like OpenDNS where the desired exclusion settings are applied to DNS requests arriving from specified public IP(s) and any changes in ISPs public IP(s) have to be kept up to. Select Parental Controls in Virgin Media Web Safe. I have the same problem as well, I have just checked my online security controls and it's all turned off. com. Select the firewall and tick the following protocol. 140 and not, the expected, 81. try going to if Web Safe is on this site should be blocked. Is it the Child Web Safe Filter you need to turn off? Login to your virgin media account and head to this link to turn off child safe settings: Child safe is an additional feature to Web Safe which, once turned on, will block unsuitable site categories such as pornography, violence, crime, hate, drugs, hacking, suicide and self-harm and address hiding when your mobile is connected to virgin media broadband. on 13-02-2023 08:44. Security matters. 67. Open any browser and, in the address bar, type Virgin Media IP address — 192. 1. Friday, 26th June 2015. Options. Faced. Snapchat doesn’t have the means to verify their identity or their age, so fooling. I am sorry hear that you are having issues with the websafe. 168. VM BB TV Landline. Since I changed my broadband to Virgin, my WhatsApp will not connect to WiFi. We give all our customers a complete, market leading security package called Virgin Media. for all devices. Tried turn off and in again but didn't - 5415999. Click: Settings. Tech Chatter. In the second case, Virgin may block websites if they receive a Court Order to do so. Open the YouTube app and click on your username in the top right-hand corner. If confident the Child Safe warning is a false positive and the site itself is safe then it can be temporarily disabled by signing in here Login to My Virgin Media | Virgin Media and selecting Account settings > Online security > Child Safe. All Rights Reserved3. 220. You can customise your. 0 Kudos. 67. Virgin Media has worked with the UK Council for Child Internet Security (UKCCIS) to develop five top tips for parents regarding child safety. Virgin Media Community Broadband Networking and WiFi Unable to enable child safe Options Unable to enable child safe Go to solution men8th Tuning in Options. Virgin Media and O2 ; Keeping children safe online ;To mute just enter the group chat, tap the name of the group to enter ‘Group Info’ and then ‘Mute’ to toggle how long you want it to be muted for. Shame on you, you clearly do not care for child safety. And pornography is a massive problem - 60% of children under 12 have seen. on 09-08-2022 15:00. Reply. Open a new account or log in to your virgin Media account using your email address and password. Any website unsuitable for children is blocked by default.